Left-Behind Londoners March 2023

 1.5 million Londoners are being left behind by a digital-first approach to transport.

1 in 6 people in London say they are unable to buy a ticket as they can’t use or don’t have access to a smartphone or internet connection.

1 in 5 Londoners say they have paid more for travel because they are not able to buy tickets online or by using mobile apps.

For more detail: https://www.londontravelwatch.org.uk/campaigns/digital-exclusion/